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SUPPORT

Support that’s actually usable

Short, clear guidance — plus a direct route to speak to us when you need it.

Contact

Tell us your site name and what’s happening. If it’s urgent during service, say so upfront.

Support

Email / phone details go here.

  • Include site / terminal info
  • Include screenshots if possible
  • Include what changed last

Sales

Want a demo or quote? We’ll keep it straight and practical.

  • Venue type
  • How many tills
  • Payment provider

Book a demo

We’ll walk through a realistic workflow and what it looks like day-to-day.

Email to book

Onboarding

The goal is a calm go-live: data in place, screens set, staff trained, and a support route ready.

Data setup

Products, VAT, departments and groups aligned from day one.

Menu/screens

Fast layouts built for your venue’s workflow.

Training

Operators get the basics fast, managers get the admin tools.

SLA (summary)

We’ll agree response expectations based on your setup and support level.

PriorityExampleResponse target
P1Trading blockedFastest available response
P2Major function degradedSame-day where possible
P3How-to / minor issueScheduled / next window